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In-house IT departments

A team of three, six hundred endpoints, and quiet.

An in-house IT department handles everything: workstations, servers, patches, requests, and whatever falls in between. TrustRMM lets the team see the whole fleet, fix remotely without going down a floor, roll out patches overnight, and hand management a report nobody had to build by hand.

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What the team gets

Fewer trips, fewer surprises, more control

See it before the call

A disk filling up, a service down, a backup that did not run - an alert to the team before the user feels it.

Fix it from the office

Screen connection, command line, file transfer, service restart. Without going down a floor or driving to a branch.

Patches at night, a report in the morning

OS and software updates in a maintenance window, in groups, with a list of what was installed, what failed and what waits for a reboot.

Recurring faults close themselves

A stuck printer, a crashing application, a full temp folder - a script that runs automatically when the condition is met.

An inventory that updates itself

Hardware, software, versions, the age of each computer. A report for the CFO before the budget, without a spreadsheet by hand.

Everything on record

Who did what on which endpoint. For internal audit, and for the day someone asks "who changed this".

What it replaces

What comes off the list once there is an RMM

  • Remote-control softwareMoves inside. A secure connection to every endpoint from within the system, logged, no separate licence.
  • Patch-management toolMoves inside. Patch policy, maintenance windows and reporting - in the system itself.
  • Inventory spreadsheetUpdates itself. Every endpoint reports what it has. The manual sheet is over.
  • Separate server monitoringSame screen. Servers, workstations and network equipment together, with thresholds you set.
  • The request queueGets shorter. Some requests close before they open - early alert plus an automatic script.
Questions from IT managers

What department heads ask

Does our team operate it, or do you?
Either way. The default: your team works in the system with full permissions, and we maintain the system itself and answer when needed. You can also hand us the monitoring on nights and weekends, or all of it.
We already have Intune or group policy. Is this redundant?
No, it is complementary. Group policy and Intune define how an endpoint should look. RMM sees what actually happens on it, alerts when something drifts, fixes remotely and runs scripts. The agent is deployed through your existing group policy.
How long until we see the whole fleet?
Setup - a few days. Deploying the agent by group policy or script - a fleet of a few hundred endpoints is usually fully on screen within a week or two.
What about servers and other equipment?
Windows and Linux servers with an agent; switches, routers, printers and storage are monitored without one. Same screen, same alerts.
Does data leave the organisation?
The management system sits in an Israeli cloud or on your own server. The agent reports technical data only: system state, software, patches, event logs. No file contents, no keystrokes. Details on the security page.
How is it priced?
Per endpoint, at a price that drops with volume, invoiced in shekels. No charge per technician, per ticket or per module.

Want to see your fleet on one screen?

A demo of about 30 minutes on a real environment, with your team. +972-1-700-722-111.

Book a demo1-700-722-111
Related
SecurityA system that controls hundreds of computers has to be the best-guarded thing on the network.What is RMMWhat RMM is, and why an organisation with dozens of computers needs it.PricingPer asset. Simple and transparent.