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Israeli RMM · by SrvIT

Israeli RMM. Data in Israel, a local team you can talk to, transparent pricing.

Remote monitoring and management for workstations, servers and network - hosted in an Israeli cloud or on your premises, operated by the SrvIT team, billed per asset. No dependence on a foreign RMM vendor, no surprises on the invoice.

For local authorities, call centres, clinics, plants and IT providers - organisations with tens to thousands of assets that want their whole fleet on one screen and one party accountable for it.

Book an intro call or call 1-700-722-111
Hundreds
of assets in Israel monitored daily
24/7
monitoring with alerts to the team
Israel
data in an Israeli cloud or on your site
1996
SrvIT operating in Israel since
What you get

See everything, fix it remotely, know what it costs

Everything on one screen

Every workstation, server and network device - state, patches, installed software, alerts.

Faults handled before anyone calls

24/7 monitoring with alerts that reach the team directly.

Data stays in Israel

Servers in an Israeli cloud or on your site. Nothing leaves the country.

Israeli support, in Hebrew

The SrvIT team, by phone, WhatsApp and the ticket system.

Priced per asset

Invoiced in shekels, a known amount, no per-ticket charges.

Full control

The system, the agents and the settings are yours. Leave any time with all your data.

What the system does

Six capabilities, one screen

Everything an IT department needs to run a fleet - without a separate third-party tool for each job.

24/7 monitoringContinuous tracking of workstations, servers and network. Thresholds you set, performance history, clear dashboards.
Remote controlSecure access to any endpoint, a live command line, file transfer. No third-party tool on every machine.
AutomationScripts across groups of machines, scheduled tasks, automatic handling of faults that keep coming back.
Patching and hardeningControlled rollout of OS and application updates, maintenance windows, a report of what installed and what failed.
Inventory and reportsA hardware and software list that keeps itself current. Reports ready for management, auditors and regulators.
SecurityRole-based permissions, two-factor login, a record of every action taken on every endpoint.
How it works

An agent on every endpoint, a system in Israel, one screen for the team

No port is opened on your network: the agent connects outward to the system, and the team sees and acts from there.

Diagram: an agent on every endpoint reports to the system hosted in Israel, and the team sees everything on one screenOffice PCServerLaptop at homeFirewallYour endpointsa small agent on each, outbound connection onlyTrustRMMThe system - hosted in IsraelMonitoring, updates, automation, audit trailYour team and SrvITSee everything on one screen, fix remotelyEncrypted report, every minuteAlert, action, report
Who it fits

One system, different rules for each kind of organisation

A municipal desk, a call centre seat, a medical-device computer and one driving a production line each get different treatment. Pick who you are.

Local authoritiesCity hall, hotline, schools and community centres on one screen, with reports for the auditor.Read more ›Call centresEvery seat monitored, and a fault closed before the queue feels it.Read more ›ClinicsUpdates only outside clinic hours, and medical-device computers nobody touches.Read more ›Plants and industryFloor, control room, warehouse and offices - with no reboot mid-shift.Read more ›IT departmentsA small team and a large fleet: updates overnight, a report in the morning.Read more ›IT providersEvery customer on one screen, separated, priced on total endpoints.Read more ›
Why TrustRMM

There are many RMM systems. Few sit in Israel and are run by a team you can call.

TrustRMM already monitors hundreds of endpoints in Israel and is operated by the SrvIT team. We offer it to Israeli organisations and IT providers exactly as we run it: installed in Israel, monitored in Israel, documented in Israel. When something is unclear, you talk to the team that operates it - not a call centre abroad.

  • DataOn a server in Israel. Can also be installed on your premises.
  • PricePer asset, and it drops with volume: $1.50 per asset per month at 500 assets, $1 at 1,000. Invoiced in shekels.
  • OwnershipThe agent, the database and every setting are yours. No lock-in.
  • SupportThe team that runs the system is the team that answers you.
  • SecurityRun on ISO 27001 principles, under CISO and DPO oversight.
  • AuditEvery action on every endpoint is logged. Who, when, what.
Getting started

Four steps, without visiting a single desk

Intro call

About 20 minutes. How many assets, how many sites, what hurts today.

Installation

We set up the system in an Israeli cloud or on your premises and roll the agent out remotely.

Configuration

Groups, alerts, patch policy and reports - shaped to how your organisation is built.

Day to day

You work in the system, our team alongside you. Or leave the monitoring and operation to us.

Common questions

What people ask before they start

Where does the data live?
The management system, its database and the operational records sit on a server in an Israeli cloud, or on a server at your site.
Are we dependent on you?
No. The system, the agents and the database are yours. If you leave, all the data stays with you.
What does it cost?
By the actual number of assets, at a fixed price per asset. Invoiced in shekels, no per-ticket charges. A quote for your size in one call.
We have an in-house IT team. What do they get?
A system they can see, understand and control, with an Israeli team that knows it deeply when help is needed.
We are an IT provider. Can we manage several clients?
Yes. Full separation between clients, per-technician permissions, billing by total assets.

Looking for an RMM that sits in Israel, with someone accountable for it?

Book an intro call. About 20 minutes, no obligation. We get back to you within one business day.

Book an intro call1-700-722-111
Part of SrvIT

The RMM arm of a full IT provider

Behind TrustRMM stands SrvIT: managed IT, cyber security, cloud, backup, networking and telephony for Israeli businesses since 1996. Anything your organisation needs beyond monitoring already exists there.

Visit srvit.co.ilAll SrvIT services